SHIPPING AND PAYMENT CONDITIONS OF NICOLAI GMBH, D-31008 ELZE / MEHLE
All deliveries are made by DHL & TNT parcel service and selected forwarding agents. Subsequent deliveries within the EU are free of charge. Outside the EU, we inform you in advance of any costs incurred.
Delivery is always subject to availability.
All our parcels are insured on the dispatch way. Please check the package immediately upon receipt for external damage. Possible damages must be reported to Nicolai GmbH within 24 hours.
Assembled bicycles are delivered exclusively in special bike boxes, for which additional costs may be incurred.
Shipping costs for deliveries to EU countries are calculated with the country-specific VAT.
Orders with delivery address in non-EU countries are indicated in the shopping basket incl. the German VAT. When invoicing the invoice the amounts of the ordered articles are indicated net. For deliveries abroad, customs and import charges may apply in the country of destination. These costs are to be borne by the recipient. Nicolai GmbH has no influence on these fees.
A refund of the VAT for the execution in Elze / Mehle of paid goods can only be made if an export buyer certificate for VAT purposes is sent to us within 3 months of the invoice date. You can obtain the form free of charge from us.
For deliveries within Germany, payment can be made as follows:
We will send you an advance invoice before assembly. After receipt of payment, the goods will be picked and shipped for you.
Cash on collection
If you would like to collect the goods personally at the factory, cash payment is also possible on collection.
If you want to lease your eBike and it is supported by your employer, you and your employer benefit from salary conversion and 1% rule. We will be happy to advise you in detail.